Mr. Sinko Choy, SVP and Head of Client and Market DeveloPMent of PCCW Solutions, delivered the welcome speech to kick-off the event.
Digital Transformation Forum 2018, organized by PCCW Solutions on May 31, gathered more than 150 IT professionals and senior executives from a wide range of industries to discuss how to gain competitive advantages in the new digital era by leveraging the latest technologies and innovations.
PCCW Solutions’ full suite of Infinitum solutions – IoT, Advanced Analytics, Digital, AI and Cloud – were on showcase. The interactive demonstrations featured a variety of business applications to transform enterprises digitally.
The keynote speeches and panel discussions addressed how enterprises deliver value to customers and achieve operational excellence by adopting innovative technologies and resulted in encouraging feedback from the audience.
We express our sincere appreciation to all our customers, sponsors, speakers and delegates, for their support in making this event a great success.
Agenda
12:30PM - 2:00PM
Registration and Showcase Demo
2:00PM - 2:10PM
Welcome Address
Mr. Sinko Choy
Senior Vice President and Head of Client and Market Development, PCCW Solutions
2:10PM - 2:35PM
Keynote speech - Making extraordinary customer connections with digital capabilities
Mr. Brian Groen
SVP, Data Center, Infinitum Digital and Cloud Solutions, PCCW Solutions
2:35PM – 3:00PM
Digital transformation requires customer obsession
Mr. Frederic Giron
VP, Research Director, Forrester
3:00PM - 3:25PM
Is your network ready for digital transformation?
Mr. Ken Chung
Principal Consultant (HK & Macau), Extreme Networks
3:25PM - 3:45PM
Coffee Break and Showcase Exhibition
3:45PM - 4:10PM
Leading innovation in digital economy using AI & big data
Mr. Raymond Xiao
Lead Solutions Architect, Alibaba Cloud HK, Macau & Taiwan
4:10PM - 4:30PM
Cloud transformation
Mr. Ronald Raffensperger
CTO, Enterprise Data Center Solutions, Huawei International Co. Limited
4:30PM – 5:10PM
Panel Discussion - How to elevate customer experience in the digital world
Moderator: Mr. Frederic Giron, VP, Research Director, Forrester
Panelists:
Ms. Yoki Lee, Head of Infinitum (Digital, IoT, Analytics, AI & Cloud), PCCW Solutions
Mr. Stephen Wong, Chief Executive Officer, Asia Miles Limited
Mr. Ivan Woo, Chief Information Officer, QNET Limited
Mr. Spencer Lam, Chief Information Officer, Vanke Property
5:10PM - 5:30PM
Showcase Exhibition
Speaker
Frederic Giron
Vice President and Research Director
Forrester
Frederic Giron
Vice President and Research Director, Forrester
Mr. Fred Giron leads Forrester's China and Southeast Asia research teams. His research team advises CMOs, heads of digital, and CIOs and their teams on best practices for digital transformation, customer experience, and business innovation. Fred is also a domain expert in tech services and outsourcing trends as well as the underlying market dynamics.
Brian Groen
Senior Vice President, Data Center, Infinitum Digital and Cloud Solutions
PCCW Solutions
Brian Groen
Senior Vice President, Data Center, Infinitum Digital and Cloud Solutions, PCCW Solutions
Mr. Brian Groen, Senior Vice President of PCCW Solutions, is responsible for developing business strategies, roadmap of digital, cloud, analytics, IoT solutions, as well as data center services.Prior to PCCW Solutions, Mr. Groen worked at IBM for more than 20 years, where he held several senior positions in New Zealand, Australia, Greater China and Hong Kong.
Ken Chung
Principal Consultant (HK & Macau)
Extreme Networks
Ken Chung
Principal Consultant (HK & Macau), Extreme Networks
Mr. Ken Chung leads the Systems Engineering team for Extreme Networks in Hong Kong and Macau. He has more than 13 years experience of network engineering in telecommunication and focuses on routing and switching, wifi, firewall, network access control, application analyzer and network management systems. Prior to Extreme Networks, Mr. Chung worked at H3C, Ericsson, PCCW and Hutchison.
Raymond Xiao
Lead Solutions Architect
Alibaba Cloud HK, Macau & Taiwan
Raymond Xiao
Lead Solutions Architect, Alibaba Cloud HK, Macau & Taiwan
Mr. Raymond Xiao is the Lead Solutions Architect of Alibaba Cloud Hong Kong, Macau & Taiwan. He focuses on driving cloud computing, smart city, big data, network, and security solutions in several industries, and leading the technical enablement of regional ecosystem. Raymond has over 10 years of experience in the technology field, specialized in cloud computing, big data, digital marketing, and information management solutions.
Yoki Lee
Head of Infinitum (Digital, IoT, Analytics, AI & Cloud)
PCCW SOlutions
Yoki Lee
Head of Infinitum (Digital, IoT, Analytics, AI & Cloud), PCCW Solutions
Ms. Yoki has more than 20 years of experience in advising clients on how digital technologies can be leveraged to enable new offerings, business models and value-add opportunities. Prior to PCCW Solutions, she was a Global Client Advisor in Oracle Corporation, advising Fortune 500 enterprises through their digital transformation journey.
Stephen S. Y. Wong
Chief Executive Officer
Asia Miles Limited
Stephen S.Y. Wong
Asia Miles Limited , PCCW Solutions
Mr. Stephen S.Y. Wong, Chief Executive Officer of Asia Miles Limited, is responsible for managing Asia’s leading travel and lifestyle rewards program which has a portfolio of more than 10 million members and more than 700 business partners worldwide. Stephen is responsible for driving loyalty marketing strategy, charting eCommerce and digital technology develoPMent, and formulating partnership and database marketing strategies to enhance membership and revenue develoPMent.
Ivan Woo
Chief Information Officer
QNET Ltd
Ivan Woo
Chief Information Officer, QNET Ltd
Mr. Ivan Woo, Chief Information Officer of QNET, is responsible for running global ecommerce platforms, from payment gateways to mobile apps, developing business strategies and managing projects. He has more than 15 years of experience in direct selling and e-commerce infrastructure and emerging technologies.
Spencer Lam
Chief Information Officer
Vanke Property
Spencer Lam
Chief Information Officer, Vanke Property
Mr. Spencer Lam, Chief Information Officer of Vanke Property, is responsible for managing enterprise-wide digital transformation and end-to-end solutions for customers. Mr. Lam has more than 20 years of experience working in the IT industry. Prior to joining Vanke Property, Mr. Lam worked at Oracle US as a BI Consultant and then as a Consulting Senior Director at Oracle China.
Ronald Raffensperger
CTO, Enterprise Data Center Solutions
Huawei International Co. Limited
Ronald Raffensperger
CTO, Enterprise Data Center Solutions, Huawei International Co. Limited
Mr. Ronald Raffensperger brings over 30 years of experience in the IT, software and telecom industries to his role providing technical leadership for Huawei’s Enterprise Data Center organization. He has a broad background in high-performance computing, databases, cloud computing and big data.
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