Automation
With the various tasks done on a daily basis, companies need to establish better efficiency in handling various tasks without compromising quality and time. This is where organisations implement companywide RPA (Robotic Process Automation) to create a better and seamless process in handling tasks and functions within the various department of the business. This ultimately creates a better customer experience which then leads to greater demands.
Automation is key to increasing efficiency, reducing human error, and lowering operational costs. This enables employees to no longer do repetitive tasks, and focus more on strategic decision-making and creative problem-solving within the business. Automation through RPA also affects the overall recruitment journey, making administrative tasks faster – these include pipelining candidates, capturing data, transferring data from one application to another, processing documents, auto texting and scheduling capabilities, video interviews, etc2.