Incorporating Customer-centric Intelligence to Disrupt Shopping Experience
An integrated smart mall platform can create a new level of customer engagement and business opportunities. Leveraging AI, IoT-enabled devices and LoRaWAN connectivity, the integrated all-in-one mobile app offers innovative services including on-premises facilities booking, self-service free parking redemption, real-time indication of washroom location and occupancies, etc.
Shopping mall operators can also build a new ecosystem to transform their loyalty programmes, enabling consumers to earn, redeem and transfer the loyalty points on a common platform while offering more attractive redemptions options through the growing merchant ecosystem.