Services

Incorporating Customer-centric Intelligence to Disrupt Shopping Experience

An integrated smart mall platform can create a new level of customer engagement and business opportunities. Leveraging AI, IoT-enabled devices and LoRaWAN connectivity, the integrated all-in-one mobile app offers innovative services including on-premises facilities booking, self-service free parking redemption, real-time indication of washroom location and occupancies, etc.

Shopping mall operators can also build a new ecosystem to transform their loyalty programmes, enabling consumers to earn, redeem and transfer the loyalty points on a common platform while offering more attractive redemptions options through the growing merchant ecosystem.

Improving Customer Satisfaction 

for Sustainable Business Growth

By digitising customer services, smart malls elevate innovation and sustainability, delivering a smarter and more personalised shopping experience. Customers can easily browse facility information in real-time and enjoy an array of self-service, increasing customer convenience and mall's facilities usability. In addition, real-time data visualisation enables mall operators to utilise customers' traffic patterns to create targeted promotional campaigns and more effective staff deployment.

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