Lenovo PCCW Solutions (LPS) has secured another accolade at the 2024 Business GOVirtual Tech Awards, winning the Tech Company of the Year Award (Large Corporate) for its innovative AI-powered solutions. The annual event has become a hotspot for industry experts and leading companies to gather and share the latest developments in emerging technologies.

LPS' pilot of its new AI-powered Operations & Maintenance services for a major public aviation client in Hong Kong represents a leap forward for the industry, providing clients with avenues to increase operational efficiency and ensure data privacy. The viability and potential of these new AI applications have proven particularly impactful in the proof of concept (POC) with our client, where AI is reshaping aviation operations.

Harnessing generative AI, large language models (LLM) and retrieval-augmented generation (RAG), LPS has infused the advantages of knowledge-based into the client's unique operational requirements. The AI solution helps manage workflow AI assistants processes, handle incidents in real-time and minimize the talent gap for improved efficiency and business continuity.

As a trusted digital advisor, LPS is dedicated to propelling AI and new technology forward, accelerating digital transformation for businesses in the Asia Pacific region.