Striving for balance between the budget concerns of technical support and addressing the needs of internal stakeholders has been a tough task for IT departments. Enterprise software customers are now free to choose the support and maintenance provider that best fits their needs and budget.
With strong expertise in SAP Solutions implementation, upgrade and consulting for customers, Lenovo PCCW Solutions provides comprehensive and round-the-clock enterprise application managed services for SAP applications, through a team of dedicated and experienced SAP support consultants.
24 x 7 system and applications support and consultancy services
Batch and background job management
User and authorisation management
Regular system health check
Change management
Provision of incident report and regular review meeting
Programming support
Helpdesk (Hotline, email and online portal)
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