PCCW Solutions developed Core Business System for Sino Life Insurance Company Ltd. This system includes new contract development, preservation, claim settlement, statistics, sales support and management, imaging, financial management, etc. It not only helps the customer to achieve centralised management of data and business operation but also standardises various sales channels, such as insurance agents, group direct sales and banks. All these contribute to the establishment of a customer-focused, market-oriented, workflow-governed and business-driven business entity.